1. Information We Collect (VietnamBikers Privacy Policy)
We collect personal and non-personal information necessary to operate our business and provide Services, including:- Contact details: name, email address, phone number, postal address.
- Booking & travel details: tour selections, travel dates, passenger information, and payment confirmations when applicable.
- Communications: messages, inquiries, and feedback you send to us.
- Usage data: IP address, browser type, device information, pages visited (collected via cookies and analytics).
2. How We Use Your Information
We use the information we collect to:- Process and manage tour bookings, payments, and confirmations.
- Communicate with you about itineraries, booking changes, and customer support.
- Improve our website, services, and marketing materials.
- Comply with legal obligations and detect or prevent fraud or misuse.
3. Cookies and Analytics
We use cookies and similar technologies (for example Google Analytics, Microsoft Clarity) to understand site usage, improve performance, and enhance user experience. You can disable cookies in your browser settings, but some features may not function correctly if cookies are blocked.4. Information Sharing
We may share your information with:- Service providers who assist with payment processing, booking, customer support, and analytics.
- Travel partners (hotels, guides, transport operators) strictly as needed to arrange and provide your tour.
- Authorities when required by law or to respond to legal processes.
5. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, or alteration. While we strive to secure your data, no method of transmission or storage is completely secure—use the Site with awareness.6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law (for example accounting and tax retention periods).7. Your Rights
Depending on local law (such as the GDPR in Europe), you may have rights to access, correct, or request deletion of your personal data, and to withdraw consent for marketing communications. To exercise these rights, contact us using the details below. We may ask for information to verify your identity before responding.8. Third-Party Links
Our Site may contain links to third-party websites (e.g., payment processors, social platforms, partners). We are not responsible for their privacy practices—please review their policies before sharing personal information.9. Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, contact us to request removal.10. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in practices or legal requirements. Any updates to this VietnamBikers Privacy Policy will be posted here with a revised “Last updated” date.11. Contact
VietnamBikers Travel Company Limited290 Nguyen Trai, Thanh Xuan, Hanoi, Vietnam
Phone: +84 985 333 066
Email: support@vietnammotorcycletours.com
Website: https://vietnammotorcycletours.com