Rider Information: Visa, Booking & Insurance | VietnamBikers

Everything you need to know before you ride with VietnamBikers Tours: documents, visa, booking and payment, insurance and money.

Licence and Rider Requirements

To join a VietnamBikers tour, every rider needs:

• A valid passport with at least 6 months left before it expires
• A full motorcycle licence from your home country
• An International Driving Permit (IDP) that covers motorcycles
• Travel insurance that covers motorcycle riding (see Insurance below)

Please email copies of these documents to us before you arrive, and bring the originals for check-in in Hanoi. Before the tour starts, every rider signs a short safety and rider agreement. By joining a tour you agree to:

• Ride within your ability and follow your guide’s instructions
• Wear the protective gear we provide at all times while riding
• Never ride under the influence of alcohol or drugs
• Follow Vietnamese traffic laws

VietnamBikers may refuse to start a tour with a rider who doesn’t have the right documents or who rides in a way that puts the group at risk. In that case, the cancellation terms below apply.

Vietnam Visa

Most riders need a visa for Vietnam. The easiest option is the e-visa, which you apply for online before you travel.

• Where to apply: only on the official government portal, evisa.gov.vn. Sites that don’t end in .gov.vn are private agents and charge extra.
• How long it lasts: up to 90 days, single or multiple entry.
• Government fee: about 25 USD for single entry or 50 USD for multiple entry (check at checkout, as fees can change).
• Processing: usually around 3 working days. Apply at least 1–2 weeks before you fly.
• Passport: must have at least 6 months’ validity left.

Some nationalities can enter Vietnam visa-free for a limited stay. Check your country’s status on the official portal before you book flights. Print or save your e-visa approval and bring it with you.

Booking and Payment

Booking with VietnamBikers Tours is simple:

1. Choose your tour and dates. Contact us by WhatsApp or email, and we’ll check availability and send you a quote.
2. Pay a 20% deposit to confirm your place. We’ll send your booking confirmation once it’s received.
3. Pay the balance in cash on arrival in Hanoi, before the tour starts. We accept cash in USD or Vietnamese dong (VND).

Your place isn’t guaranteed until we receive the deposit, so book early for peak months.

Cancellation Policy

We understand plans change. If you need to cancel, please tell us in writing as soon as possible. The following charges apply, based on how many days before the tour start date we receive your notice:

Notice before tour start	Cancellation charge
More than 60 days	Deposit only (20%)
30 to 60 days	50% of tour price
Less than 30 days, or no-show	100% of tour price

The deposit you’ve paid counts towards these charges. Date changes are free if we can move you to another tour with space, subject to availability. We strongly recommend travel insurance that covers cancellation.

Insurance

Travel insurance is required for every rider. Your policy must cover:

• Riding a motorcycle, at the engine size of the bike you’ll ride
• Medical treatment and emergency evacuation
• Trip cancellation (strongly recommended)

Many standard policies exclude motorcycling, so check the small print before you buy. Please send us your policy details before the tour.

Optional Motorcycle Damage Protection

Your travel insurance usually won’t cover damage to the bike you ride. For peace of mind, you can add our optional damage protection:

• Cost: 30 USD per bike, per tour day
• Cover: repair or replacement of accidental damage to your motorcycle during the tour, up to 500 USD per bike
• Above the limit: any repair costs above 500 USD are paid by the rider

Not covered: damage while riding under the influence of alcohol or drugs, riding off the agreed route without the guide’s approval, deliberate or reckless damage, theft or loss caused by leaving the bike unlocked, personal injury and belongings, and traffic fines. Damage protection must be chosen before the tour starts. All damage must be reported to your guide straight away, and repairs are arranged by VietnamBikers.

Money in Vietnam

• Currency: Vietnamese dong (VND). US dollars are widely known but most daily spending is in dong.
• Cash is king in the mountains. Homestays, small shops and markets on tour usually only take cash.
• Cards: accepted at most hotels, restaurants and shops in Hanoi, but rarely in remote areas.
• ATMs: easy to find in Hanoi and larger towns, but scarce in villages. Withdraw enough cash before the tour.
• Tour balance: remember to bring your tour balance in cash (USD or VND) to pay on arrival.

Contact Us

VietnamBikers Tours, Hanoi, Vietnam

• WhatsApp: +84 985 333 066
• Email: [email protected]
• Website: vietnammotorcycletours.com
• Stay with us: The Ryder Lodge Hanoi

Got a question that isn’t covered here? Message us anytime. We’re happy to help you plan the ride of your life.